Going more deeply into conflict and communications issues, we learn a practical process for conflict management and resolution. The only “how to” video of the series, this program lays out a process – a structure – for ways to open up communications between parents and teachers or caregivers, and to discover mutual understanding and respect.
The conflict management process shown is called RERUN – Reflect … Explain … Reason … Understand … Negotiate.
We see this process in action, with role-played conflicts about:
• Discipline
• Children’s privacy
• Self-feeding
• Subtle power plays
27 minutes.
Copyright © 1996 Magna Systems
Teaching Guide
Diversity Workbook (PDF Format)
